Patient Education

10 questions to ask your endodontist before booking

Medically reviewed by Dr. Jason Kung, DDS, MS · Specialist Endodontist · UCLA DDS · OHSU MS

Most endodontic practices look similar from the outside — same procedure menu, similar office aesthetic, comparable fees. The differences that change your outcome are operational: microscope use, in-house CBCT, weekend hours, specialist vs. general training, and the doctor's case volume on procedures like apicoectomy. Here are the ten high-signal questions worth asking before you commit.

  1. Are you a specialist endodontist, or a general dentist who does root canals?

    Why it matters: Specialist endodontists complete two additional years of full-time graduate residency limited to endodontics — roughly 50× the case volume of a general dentist over a career. For complex cases (retreatment, apicoectomy, calcified canals, MB2 anatomy, dental trauma), specialist training measurably changes outcomes.

  2. Will you use a surgical operating microscope on my case?

    Why it matters: A microscope (typically Zeiss OPMI or similar) is the standard of care for modern endodontics and is essential for finding hidden canals (MB2 in maxillary first molars in particular), identifying cracks, and performing apicoectomy. Some offices have a microscope but only use it on surgery — ask whether it's used routinely.

  3. Do you have CBCT 3D imaging in-house, and is it used on every case?

    Why it matters: Small-volume Endo-Mode CBCT (e.g., J. Morita Veraview X800 at 80 µm voxel, 40×40 mm FOV) is recommended by the AAE/AAOMR Joint Position Statement for diagnosing complex root anatomy, vertical fractures, resorption, and planning apicoectomy. Offices without in-house CBCT either skip it or send you elsewhere — both delay treatment.

  4. Will I see the same doctor at every visit?

    Why it matters: In a solo specialist practice, yes. In a group practice, the doctor at consult may not be the doctor doing the procedure. For multi-visit cases (retreatment, surgery, second opinions), continuity matters for the case-acceptance call and the handoff to your general dentist.

  5. Do you treat under rubber-dam isolation?

    Why it matters: Rubber dam is the universal standard of care for root canal treatment — it prevents saliva contamination, protects the airway, and is required by the AAE quality-assurance guidelines. The honest answer should be yes, on every case.

  6. Is the office open on weekends or after-hours for emergencies?

    Why it matters: Most endodontic practices are Monday–Friday only. If you've had pain on a weekend before, ask. A practice with real Saturday/Sunday operatory hours is structurally different from a practice with an on-call line.

  7. What languages do you speak with patients?

    Why it matters: For complex informed-consent discussions, hearing your options in your own language matters. Ask which languages the doctor — not just the front desk — speaks fluently in the operatory.

  8. What's the success rate for the procedure you're recommending, and how does it compare to the alternatives?

    Why it matters: A specialist should be able to quote ranges from the published literature for each option (retreatment vs. apicoectomy vs. extraction), explain what factors move your case within those ranges, and walk you through the AAE Treatment Options framework. If the answer is just 'high' or 'don't worry about it,' that's a flag.

  9. Will my general dentist receive a report after the visit?

    Why it matters: A written diagnostic + treatment summary (with CBCT findings) sent back to your GP is the standard of care and how continuity of care works. Ask whether you get a copy too.

  10. What does it cost, and do you accept my insurance?

    Why it matters: Honest practices give you an up-front out-of-pocket estimate after verifying your benefits, before treatment. Ask for the estimate in writing and confirm which CDT codes are being billed.

See also: specialist vs. general dentist · when to get a second opinion · specialist endodontist vs. group practice · why CBCT matters · why the microscope matters.